FAQs

Yes, using our intuitive product builder

Yes, using our web quote and buy/customer portal

Yes, using our broker portal

Yes, using our introducer portal

Yes, using our API

Yes, using our import functionality

Yes, using whichever data enrichment provider you prefer

ParaCode supports credit/debit cards, premium finance by Premium Credit and Close Brothers as well as internal direct debit schemes

ParaCode stores documents against customers, policies and claims and can generate documents from templates

ParaCode includes email functionality so that emails can be sent or received from within the system using templates that you can create yourself

Yes, tasks can be assigned to departments or individuals with a “to do” date

Yes, ParaCode includes functionality to support insurance accounting and can be integrated with specialist accounting software

Yes, each customer has their own data warehouse

ParaCode includes a set of generic reports, but we can also create custom reports to run on the reporting tools that sit on top of the data warehouse

ParaCode uses Professional Office Sanctions Search for sanctions checking, this includes the UK, EU and US sanctions lists, sanctions checks can be configured to take place at multiple points in the client/policy journey

Yes, training can be provided either remotely or onsite

No, we have a single transparent license to fee that covers onboarding, maintenance and ongoing support

As part of our license agreement with our customers, we provide support that includes service level agreements and response times, support time can be used to help you create new products, train users or create bespoke functionality

ParaCode is regularly updated with new features, all our customers receive all updates at exactly the same time

ParaCode is hosted in the cloud on Microsoft Azure

ParaCode has numerous layers of security in place that protect all aspects of the infrastructure and is regularly penetration tested